About Bestcare

Leading provider of drainage and exhauster services in Nairobi, Kenya

Bestcare Exhauster Services specialises in exhauster services, septic tank pumping, drain unblocking, hydro jetting, CCTV drain surveys, biodigester construction and maintenance, grease trap cleaning, and general drainage maintenance — all at affordable prices.

Bestcare technicians at work
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NEMA Certified Fleet

Modern fleet of vacuum exhauster trucks handled by skilled professionals. All trucks are vetted and certified by NEMA, so every job complies with national environmental regulations. Waste always disposed at licensed treatment facilities.

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Safe & Compliant

Every job includes sealed transport, GPS-tracked vehicles, and — for commercial clients — a disposal manifest recording volume extracted, disposal site licence, vehicle registration, date, and operator, suitable for NEMA, county health, and insurance records.

50+

Towns Covered

Deployed fleet on the ground across Kenya's major urban and peri-urban centres, with guaranteed response times — not just listed locations.

"Hiring a certified and experienced exhauster service provider is not just about convenience — it is about protecting your family, your neighbours, and the environment from the serious risks posed by improperly managed sewage waste." — Bestcare Exhauster Services

Our Fleet — matched to every job

Truck TypeCapacityBest For
Compact Residential Truck10,000LSingle homes and narrow access in tight estates and shared driveways
Mid-Range Exhauster10,000LApartments, offices, guesthouses
Large Commercial Truck10,000L+Hotels, schools, large facilities — fewer trips, lower total cost
Industrial Vacuum Truck18,000L+Factories, EPZ, processing plants, high-volume waste pits
Jet-Vac CombinationHybridGrease traps and compacted sludge — jetting breaks up solids while vacuum extracts
Site Welfare UnitMobileConstruction sites and events — frequent pump-outs of portable toilets and temporary tanks

What clients say

★★★★★

"Booked an emergency exhauster at 9pm on a Sunday — the septic tank was overflowing into the ground floor. The Bestcare truck arrived by 11pm and the problem was fully cleared by midnight. The NEMA manifest arrived by email the next morning. This is how it should work."

— Daniel K., Estate Manager, Muthaiga

★★★★★

"We hold a monthly grease trap cleaning contract for our restaurant on Ngong Road. Before Bestcare, we failed a health inspection because of an overflowing trap. Now we have zero issues and a service certificate ready for every inspection."

— Faith N., Restaurant Owner, Karen

★★★★★

"Transparent pricing — what they quoted on the phone was what I paid. No surprise surcharges for my factory waste disposal under our dispatch contract."

— Peter O., Facilities Officer, Athi River EPZ