Key services offered by Bestcare
Professional exhauster providers do far more than simply empty tanks. Understanding these services helps property owners choose the right type and frequency of maintenance.
Septic Tank Emptying and Pumping
Core service. Vacuum tanker connects hose to septic tank access point and suctions out all accumulated sludge, scum, and liquid waste. Tanks serviced range from 500L household to 20,000L+ commercial. Frequency: 1-3 years for homes.
High-Pressure Hydro Jetting
After emptying, high-pressure water jetting cleans inside walls and connected drain pipes. Removes biofilm, grease, hardened solids. Clears blocked drainage lines restoring flow.
Septic System Inspection
Checks inlet/outlet baffles, tank walls and lid, drain field or soak pit, structural damage or groundwater contamination. Written inspection report.
Bio-Treatment and Odour Control
Biological enzyme treatments or bacterial activators introduce helpful microorganisms that speed breakdown of organic waste, lengthen interval between exhausting sessions, reduce odours.
Grease Trap Cleaning
Restaurants, hotels, schools, food-handling facilities use grease traps to keep fats, oils, grease out of main drainage. Jet-vac extraction, thorough cleaning, service certificate.
Drain Unblocking and Root Removal
Blocked drains are common in every property. Mechanical augers, flexible drain rods, high-pressure jetting to break grease, hair, soap, foreign objects, invading tree roots.
Soak Pit Rehabilitation
Soak pits clog over time due to excess solids, root intrusion, soil saturation. Rehabilitation involves emptying, inspection, excavation and rebuilding to restore absorption capacity.
CCTV Drain Surveys
CCTV camera inspections identify blockages, leaks, root intrusion, structural damage without excavation. Accurate, non-invasive, cost-effective.
Drainage and Sewer Repair
Long-lasting solutions for blocked, damaged, or leaking sewer lines, using advanced techniques such as CCTV inspection and trenchless repair.
Biodigester Construction, Maintenance, and Repair
Eco-friendly alternative: we construct efficient biodigesters for homes, businesses, institutions. Biodigesters decompose waste naturally and reduce need for frequent exhausting.
Plumbing Services
Reliable plumbing for residential, commercial, industrial: leak repairs, pipe installations, drain unblocking, toilet and sink repairs, water tank installations, emergency plumbing.
How often should you use exhauster services?
| Property Type | Recommended Schedule | Notes |
|---|---|---|
| Residential | Every 1–3 years | Family of four with correctly sized tank 2–3 years; larger families 12–18 months |
| Commercial | Every 6–12 months | Offices, guesthouses, SMEs; high-occupancy offices quarterly |
| Industrial | Monthly | Factories, processing plants, large institutions on volume contracts |
| Hospitality | Monthly | Monthly grease trap; hotel septic tanks quarterly or biannually |
Estimated costs in Nairobi and Kenya
| Service | Nairobi Estimate | Upcountry Kenya | Notes |
|---|---|---|---|
| Residential Exhauster (1,000L tank) | Ksh 3,000 – 6,000 | Ksh 2,500 – 5,000 | Standard single trip |
| Residential Exhauster (2,000L tank) | Ksh 5,000 – 10,000 | Ksh 4,000 – 8,500 | Medium household |
| Commercial / Industrial Exhausting | Ksh 12,000 – 35,000 | Ksh 9,000 – 28,000 | Per session |
| Septic Tank Cleaning and Jetting | Ksh 6,000 – 15,000 | Ksh 5,000 – 12,000 | Includes pressure wash |
| Septic System Inspection | Ksh 3,500 – 7,000 | Ksh 3,000 – 6,000 | Written report |
| Drain Unblocking (basic) | Ksh 2,500 – 5,000 | Ksh 2,000 – 4,000 | Single drain line |
| Full Drain Jetting | Ksh 7,000 – 18,000 | Ksh 6,000 – 15,000 | High-pressure flush |
| Bio-Treatment Application | Ksh 2,000 – 5,000 | Ksh 1,800 – 4,500 | Per treatment round |
| Grease Trap Cleaning | Ksh 4,000 – 9,000 | Ksh 3,500 – 8,000 | Restaurants and hotels |
| Emergency Call-Out (after hours) | Ksh 5,000 – 12,000 | Ksh 4,500 – 10,000 | 20–30% surcharge |
What affects your exhauster price?
- Tank volume: main cost driver — more litres mean larger truck or more trips
- Waste type: liquid effluent costs less than thick sludge, grease, industrial waste
- Hose distance: access points far from road need extended hoses; keep truck within 30m
- Disposal distance: distance to NEMA-licensed facility affects transport cost
- Emergency vs scheduled: after-hours same-day jobs carry 20–30% surcharge
- Contract discount: scheduled contracts 10–15% off ad-hoc rates
Complete sanitation — combined services
- Exhauster pumping plus septic tank cleaning with biological enzyme treatment for a full system reset
- Exhauster pumping plus soak pit maintenance so the whole drainage chain works
- Exhauster pumping plus sewer line or CCTV inspection to find root intrusion
- Exhauster pumping plus water tank cleaning — popular with hotels, schools, institutions
- Exhauster pumping plus bulk water delivery, with flushing water brought in at the right point
Supplies
| Supply | Unit Price (Ksh) | Unit | Availability |
|---|---|---|---|
| Septic Tank Bio-Enzyme Treatment | 800 – 2,500 | Per litre | Hardware / online |
| Bio-Activator Powder | 1,200 – 3,500 | Per kg | Sanitation suppliers |
| PVC Inspection Cover (300mm) | 1,500 – 3,200 | Per unit | Hardware stores |
| Submersible Sewage Pump (0.5HP) | 18,000 – 35,000 | Per unit | Plumbing suppliers |
| Flexible Drain Auger (15m) | 3,500 – 8,000 | Per unit | Hardware stores |
| High-Pressure Drain Jetting Hose | 4,500 – 12,000 | Per unit | Sanitation suppliers |
| Septic Tank Riser Kit (600mm) | 5,500 – 11,000 | Per kit | Online / specialist |
| Chemical Degreaser | 600 – 1,800 | Per litre | Hardware / wholesale |
| PPE set | 1,800 – 4,500 | Per set | Safety shops |
| Exhauster Hose (25mm x 6m) | 3,200 – 7,500 | Per roll | Sanitation suppliers |
Note: Prices approximate retail and wholesale. Bulk purchases typically 10–25% discount.